SaaS
ZERO-IN 2026
ZERO-IN 2026 is a Customer Success Leadership Summit by ChurnZero for customer success leaders and revenue leaders, with a main conference in Nashville (Nov. 5-6, 2026) and an optional customer training day on Nov. 4, 2026.
The essentials
Event details
- Dates
- 5 November 2026 to 6 November 2026
- Organiser
- ChurnZero
- Tickets
- USD 895
- Expected attendance
- 645
- Industry
- SaaS
Who attends
The audience
ZERO-IN is one of the most loved and impactful events in customer success, designed specifically for CS and revenue leaders who want to sharpen their strategy, learn actionable tactics, and connect with peers.
As described by the organiser
Agenda themes
Topics covered
- Customer success
- Customer growth
- B2B SaaS
- Chicago
On stage
Speakers
- Godard AbelCo-founder and CEO
- You Mon TsangCEO and Co-founder, ChurnZero
- Joe Di GrandeFounder & CEO, Joe Does Tech Touch
- Kristin Hayer
- Bob LondonFounder, BobLondon.co
- Elizabeth BlassChief Customer Officer, Karbon
- Julie BrinkmanCEO, Beyond
- Abby HammerChief Customer and Product Officer, ChurnZero
- Naomi Aiken
- Marley WagnerHead of Customer Success Programs & Strategy, EverHealth
- Jan YoungFounder, StepUpXchange
- Virginia BloomHead of CX, Aclaimant
- Megan Robinson
- Julie Schmidt
- Derek EckChief Experience Officer, Intradiem
- Matt RyanVice President of Global Solutions & Success
On the floor
Sponsors and partners
- Success League
- Wednesday Women
- Customer X Success
- Sage Advisory
- Techtonic Lift
Plan the spend
Tickets
Ticket tiers, as published by the organiser:
| Early Bird | USD 995 |
| Early Bird | USD 1,295 |
| Full Price | USD 1,195 |
| Full Price | USD 1,495 |
Logistics
Where to stay
Places to stay near the venue.
Hermitage Hotel
231 6th Avenue North, Nashville, 37219
Sheraton Grand Nashville Downtown
623 Union Street, Nashville, 37219
The Capitol Hotel Downtown Nashville
DoubleTree by Hilton Hotel Nashville Downtown
315 4th Avenue North, Nashville, 37219
Homewood Suites Nashville Downtown
TownePlace Suites Nashville Downtown/Capitol District
310 Gay Street, Nashville, 37201
Noelle
200 4th Avenue North, Nashville, 37219
Courtyard
170 4th Avenue North, Nashville, 37219
Stay on it
Get the next edition
When ZERO-IN 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
Luminik sources the attendee picture for an event like ZERO-IN 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.
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