Event

Unleashing Digital Customer Experience & Customer Service Summit 2026

This summit focuses on digital customer experience and customer service. It covers themes like AI in customer engagement, personalized experiences, and data-driven personalization. The event is for those interested in the future of CX strategies.

Official websiteRegisterAgenda
7 weeks until it opens.

The essentials

Event details

Dates
2 November 2026 to 3 November 2026
Location
Cafe-Restaurant De Balie, Amsterdam, Netherlands
Organiser
Global Executive Events
Tickets
USD 801

Agenda themes

Topics covered

  • Customer Experience
  • Engineering
  • Design
  • User Experience
  • Marketing
  • Customer Success
  • Product Management
  • Product
  • Emea
  • Innovation
  • Business Development
  • Strategy

On stage

Speakers

  • Burcu BegicDirector of Customer Services
  • Thomas StaudteVP Customer Experience, air up
  • Christian BerendsGlobal Customer Service Manager, Hunkemöller
  • Henriette JehnertGlobal Head of Multichannel Contact Center Services, UBS
  • Sarah PapamichalisHead of Product, Milence
  • Maria BożyckaHead of Customer Care Trimble, Trimble Inc

Plan the spend

Tickets

Ticket tiers, as published by the organiser:

One day Pass, 2nd NovSee event site
One day Pass, 3rd NovSee event site
Lunch SponsorSee event site
Chairman PackageSee event site

Logistics

Where to stay

Places to stay near the venue.

Stay on it

Get the next edition

When Unleashing Digital Customer Experience & Customer Service Summit 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.

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Plan this event

Work out who to meet here

Luminik sources the attendee picture for an event like Unleashing Digital Customer Experience & Customer Service Summit 2026, enriches it against your ICP, and sequences it ahead of the date. Capture at the event writes to Salesforce or HubSpot the same day, and attribution ties the pipeline back to the spend.

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