Event
EMACS Conference 2026
EMACS is Chartwell’s Customer Experience Conference. It brings utility professionals together to exchange practical insights, explore emerging trends, and uncover strategies that strengthen every stage of the customer journey. The event focuses on six critical areas of customer experience.
The essentials
Event details
- Dates
- 28 October 2026
- Location
- Hilton Atlanta, Atlanta, United States
- Organiser
- Chartwell
- Tickets
- USD 1495 to 3995
Agenda themes
Topics covered
- Customer Experience
- Business Customers
- Billing and Payment
- Vulnerable Customers
- Electrification
- Arrears Management
Stay on it
Get the next edition
When EMACS Conference 2026 announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
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