Banking
CX Strategy Summit & Awards
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The essentials
Event details
- Dates
- 9 September 2026
- Organiser
- UBS Forums
- Tickets
- INR 10000
- Expected attendance
- 190
- Industry
- Banking
Agenda themes
Topics covered
- Banking & Finance
On stage
Speakers
- Srikkanth SridharSwiggy
- Deepak ChaubeyDirector - Gen AI, PayU
- Anuradha ChakrabortyFlipkart
- Dhruv RastogiChief AI Officer, MediAssist
- Sanjay SachdevaHead - CRM & IT, Page Industries
- Sunil MenonChief Retail Expansion Officer, Lenskart
- Musthaq AhamedHead - Customer Loyalty and Payments, Bangalore International Airport Ltd
- Riveena KaurHead - Customer Experience, Landmark Group
- Archna GuptaApollo Hospitals
- Seetharaman SrinivasanDirector - SCM & Customer Service, Harman
- Minol AjekarGroup Head (VP) Customer Experience & Loyalty and ESG, Puravankara Limited
- Latha MPDell Technologies
- Aalok R PradhanChief Customer Delight Officer, TVS Motors
- Chaithanya MangalampalliDirector - Global Digital Experience, Uber
- Shikha MaheshwariHead of India Customer Experience, Amazon
- Remy AlexanderHead of Digital Service Experience, Philips
- Satish PatilDirector - Customer Experience, Samsung
- Mohammed KhaziPaytm
- Vinil RajHead - Customer Engagement Center, Asia Pacific, Lenovo
- Satheesh Kumar KTitan Company Limited
On the floor
Sponsor
- QDegrees Services
Logistics
Where to stay
Places to stay near the venue.
JW Marriott
Villa Lavelle
Ibis
Rajaram Mohan Roy Road, Bengaluru, 560027
ITC Gardenia Royal
1 Residency Road
Olive Richmond Circle
Ramanashree Richmond
16 Rajaram Mohan Roy Road, Bengaluru, 560025
Lavelle Mansion
1 Lavelle Road, Bengaluru, 560001
Airlines
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