SaaS
Customer Support Summit | London
Discover valuable insights and up-skill at Customer Support Summit New York. Elevate your career through customer experience and journey mapping.
The essentials
Event details
- Dates
- 20 January 2027
- Location
- InterContinental London - The O2, London, United Kingdom
- Organiser
- Customer Success Collective
- Industry
- SaaS
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Human-AI task allocation
- Intent personalisation
- Agentic escalation
- Proactive agentic support
- Autonomous AI governance
- AI-powered insights
Stay on it
Get the next edition
When Customer Support Summit | London announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
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