SaaS
Customer Success Summit | San Francisco
Discover valuable insights and upskill at Customer Success Summit San Francisco. Elevate your career through customer experience and journey mapping.
The essentials
Event details
- Dates
- 22 September 2026 to 23 September 2026
- Address
- 1333 Old Bayshore Highway Burlingame
- Organiser
- Customer Success Collective
- Tickets
- USD 300
- Expected attendance
- 700
- Industry
- SaaS
Who attends
The audience
Discover how you can engage in person with our community of customer success leaders.
As described by the organiser
Speaking
Call for speakers
This event publishes a call for speakers. The deadline is unverified, so check the call before preparing a submission.
Agenda themes
Topics covered
- Next-gen CS operating model
- Agentic AI
- Breaking silos across product, sales, and CS
- Revenue expansion
- Accelerating time-to-value
- Scaling beyond headcount
On stage
Speakers
- Jessica WrightHead of Portfolio Customer Success, Asana
- Andrea MarroquinGlobal Director of Customer Success Operations, Sage
- Alberto RochaRegional Director, Customer Success, Udemy
- Shibani MehtaDirector, Scaled Customer Success, Docusign
- Elena MakowerDirector, Customer Success, Thomson Reuters
- Allie YakovlevHead of Customer Success, AI, Prolific
- Craig WoodsSenior Director of Customer Success, SurveyMonkey
- Sophia KimDirector of Customer Success, Salesforce
- Andrew CarothersGlobal Head of Digital Customer Success, Proofpoint
- Miguel MontoyaDirector, Customer Success, Webflow
- Ryan FrijasDirector, Customer Success, AVEVA
- Alex CrawfordCustomer Success Director, AVI-SPL
- Melissa GoldsteinVice President of Customer Success, Mastercard
- Kevin CaiGlobal Lead, Digital Customer Success, Notion
- Harita SalviSenior Director, Global Customer Success, Jumpcloud
Logistics
Where to stay
Places to stay near the venue.
Inn at Market
1412 Market Street
Edwardian Hotel
1668 Market Street, San Francisco, 94102
Inn at Gough
135 Gough Street, San Francisco, 94102
Hayes Valley Inn
417 Gough Street
Ram’s Hotel
80 9th Street, San Francisco, 94103
Chase Hotel
1278 Market Street
Donnelly Hotel
1272 Market Street, San Francisco
Inn at the Opera
333 Fulton Street, San Francisco, 94102
Stay on it
Get the next edition
When Customer Success Summit | San Francisco announces its next edition, or these dates change, we read it from the organiser's own site. One email when that happens, nothing else.
Plan this event
Work out who to meet here
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